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Manage My Products

This section of your Clickatell Central login page enables you to manage and alter your products. 1.1 My Connections Clickatell provides various ways to connect to the Clickatell gateway. Each account can have one or more connections. For information on how to set up and configure an API, please read Clickatell's help guide at: http://support.clickatell.com/product_guides/clickatell/api_guide.php. 1.2 Converters Clickatell has created a range of converters for the conversion of: Images to operator Logos Music to Ringtones Arabic, Greek, Chinese and other characters to Unicode Text to V-Cards OTA Configuration These converters will assist you in creating the required "code" for delivery to Clickatell so that the recipient mobile phone will receive and interpret the message as the correct message type. Just click on "Converters" in the "Manage my Products" tab, and then select the converter you desire from "Ringtones" to "WAP Push". 1.3 Two-Way No. Applications The Two-Way No. Applications page allows customers to apply online for standard rate mobile originated (MO)/two-way services. Online applications are a fast, efficient way of securing a two-way number in the country of your choice. However, you first need to set up an API before applying for your new short code or long number. 1.3.1 Setting up an API Clickatell supports a variety of APIs (HTTP, SMTP, FTP, XML, SMPP, SOAP and COM API) - to find out more about APIs and their set-up, visit: http://support.clickatell.com/product_guides/clickatell/api_guide.php. 1.3.2 Services provided and terms and conditions You are required to select the checkbox that best represents the type of service you wish to use your two-way number for, whether it is a competition, alerts or a booking service. Note: No adult content or pornography is permitted. Please examine the Terms and Conditions carefully before submitting your form - certain countries have specific terms and conditions alongside Clickatell's regular ones, which can be found at: http://www.clickatell.com/company/terms.php. Please ensure that you understand all the terms and conditions before accepting. 1.3.3 Filling in the application form After you have selected your API, please select the country in which your two-way number will be hosted. If your service requires more than one number or different country codes (e.g. +44, +46 and +27 numbers), you will need to complete a new application form for each one. Please note though that you can send and receive messages from different countries simultaneously by using one of our long numbers, many of which have coverage throughout several countries. To find out more about number coverage, please visit: http://www.clickatell.com/pricing/standard_mo_coverage.php Next select the type of two-way number you wish to use from the menu below the "select country" drop down menu. Click "Next" after reading and accepting the Clickatell Terms and Conditions checkbox. Please provide information about your expected monthly volume, and the start and termination date of your two-way service. 1.3.4 Clickatell's Interactive Campaign Manager (ICM) If you wish to use Clickatell's Interactive Campaign Manager (ICM), a web-based application for the management of two-way standard & premium rate SMS campaigns, then please check the box highlighted above. The process for acquiring an Interactive Campaign Manager is simple: Step 1: Complete your number application form Step 2: Complete the payment process (below). Note: you will not be billed for ICM immediately. Step 3: Once your number has been allocated to you, our Connectivity team will contact you personally with information about ICM costs and additional set-up documentation required. Lastly, click "Complete Application". 1.3.5 Payment The status of your two-way application will be displayed on the main Central > Manage My Products page. The short code or long number you applied for will only be available to you after your payment transaction has been successfully completed. Depending on your service, the fee charged will include a set-up fee and three months rental. For more information about coverage and charges, please visit: http://www.clickatell.com/pricing/shortcodes.php Click "Pay" to complete your application. Please note: Only credit card payments are permitted for online applications. Please fill in your relevant details, then click "Continue". An Order Summary can be found on the right-hand side. Once you have successfully completed the payment process, you will be allocated a two-way number for use in your campaigns. You are then required to complete one final set up, that will enable you to use your two-way number. 1.3.6 Setting up your two-way number The final step before you can use your new two-way number is to set up your call-back and auto-reply configurations. Go to Central > Manage my Products, and then select the two-way number under "Type". In the screen (below), please fill in your: Product: The API that is linked to the MO Number. Target Address: This is dependent on the Reply Path chosen. Reply Path: This is the way we send you the detail of the MO messages: If you select SMPP then this needs to be blank. If you select HTTP then you need to enter a http callback here If you select FTP then you need to enter your ftp_id here If you select "Online Reports Only" then this needs to be blank Auto reply text: Whatever text is in this box will be sent back to the handset on each incoming message. Please note that this is sent via the normal router and is not sent with the mo=1 flag turned on. Auto Reply Sender ID: This is the sender ID that will be used when sending the auto reply message. Please note that the Sender ID might become a standard Clickatell number depending on the availability of this feature through the specific route. 1.3.7 Renewing Payment Renewing and/or paying your rental fee can be done on the "Billing" page, where numbers due for payment will be listed. First, check the "Pay for MO (Two Way) numbers" checkbox. This will show you your list of numbers and their rental payment dates. You can then view and select from payment blocks of three, six, nine or twelve months, by selecting each two-way number's checkbox.