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Billing

Billing tab in your Central login page allows you to buy credits, pay for services, check out the latest pricing and view a summary of your transaction history. Buy Now You can purchase credits here. You can also make any necessary payments for services. Pricing This section will display a page with the latest pricing for credits. Additional pricing information (including Two-Way Messaging) can be found at Pricing and Coverage section on our website. Billing History This section allows you to generate a report of your payment history. Transaction History This allows you to generate a report of your transactions between two dates. A transaction is created every time you send a message. Automated Billing Using the automated billing function, you can choose to have your credits replenished and your credit card billed directly when your balance reaches a specified limit. For example: you can choose to have your account replenished with US$50 worth of credits, whenever your account reaches 0 credits.   My SMS Bundle An SMS bundle allows you to automatically top-up your message credit balance with a preselected number of credits every month. It's easy to set up, works on any International Clickatell account and even offers you discounts on your regular message credit prices. Note: Message credits purchased as part of an SMS bundle are valid for three calendar months and will automatically expire at the end of the third month after which they were purchased, if not used. You can upgrade your SMS Bundle at anytime, but the new bundle will come into effect on the following month. To downgrade or cancel your SMS Bundle, you can contact our friendly support centre team at support.bundles@clickatell.com and they will assist you. If you sign up for an SMS Bundle before the start of a new month, Clickatell provides you with two options: You can choose to begin your SMS Bundle immediately, in which case you will be charged 'pro-rata', or proportionately for the days you are using it in the first month (with the exception of the last seven days of the month), or You can choose to begin your new SMS Bundle at the start of the following month. Please note : After you have completed your application, if you receive a warning that your pro-rata charge has failed but your SMS Bundle has been successfully added, then your credit card details may have been incorrectly entered or be invalid. In this event, please click on "edit card" in the Credit Card Details section, and ensure that your credit card details are correct. If your details are not corrected before the beginning of the new month, then your next SMS Bundle payment is likely to fail.